Take the knowledge path to support knowledge management in product/service systems

By Christian, April 25, 2010

Reading Time: < 1 minute

Abstract

Product/Service-Systems (PSS) strategies are a part of an overall movement towards a service-based society that is increasingly knowledge and information based. Knowledge sharing for cross-company innovation and development projects has been recognized as troublesome, since disparate knowledge domains must be brought together in a cohesive way to support both creativity and innovations. Stage-Gate process models are widely used in collaborative development projects but they do not suggest how to assess the degree of understanding of the produced information and the results in projects. A successful assessment of knowledge should be used for designing the next development steps in form of work methods and tools. This paper describes an approach for supporting Knowledge Management and Knowledge Sharing in the development of PSS. Finally, a concept for supporting knowledge assessment is proposed, based on designing and visualizing knowledge paths.

Keywords

Knowledge Management, Product Development Process, Knowledge path, Knowledge maturity, Technology Readiness Level

Citation

Johansson, P., Johansson, C., & Isaksson, O. (2010). Take the knowledge path to support knowledge management in product/service systems. i Sakao , T. (Redaktör), Industrial product-service systems (IPS²) . Linköping: Linköping University.

Links & Download

BTH Diva Publication Portal

Proceedings of the 2nd CIRP IPS2 Conference 2010

LTU Pure Publication Portal

ResearchGate

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